SailEstonia offers an online booking system for seagoing vessels through our own website and other online platforms such as partner websites and social media. Your privacy is important to us and we take it very seriously. We always act with the interests of our guests in mind and treat the processing of your data clearly and transparently, and here we describe how we use and process your personal data.
What personal data does SailEstonia collect?
Common data, such as your name, preferred contact details, and other important information related to your sea trip (for example, the time of arrival at the marina so that the seagoing vessel is ready on time).
You may also be asked to submit a review to help other guests find what they’re looking for. We collect information from you in reviews, including your name and review content. In addition to this, we also collect information from your computer, phone, tablet or other devices that you use to access our services. It may include an IP address, currency preferences, the browser used, and language settings. All this helps us customise our site so that you can easily find everything.
Depending on your booking, we may also ask for your address, phone number, payment information, date of birth, and names of guests travelling with you. Please make sure your fellow passengers are aware of this.
Why does SailEstonia collect and use your personal data?
We want you to have the perfect sea trip, so if you use the SailEstonia site, we will make sure that we can contact you or how we can help you so that your vacation is well planned, for example, asking for a passenger list so that you do not have to queue at the marina by filling in this information at the last minute.
We may also collect information about the language you speak and how best to contact you. Another reason we collect data is marketing, with which we want to show our content to you as appropriately as possible or keep you up to date with the best sailing deals.
We may contact you by sending you some tips on what to visit or avoid before sailing and important information about your upcoming trip, such as information about the marina.
We may share this information with relevant third parties. The primary purpose is to process your booking, share data suitable for your vacation on board your seagoing vessel, or confirm the correctness (for example, the email address you entered when making your booking). All third party service providers are bound by confidentiality clauses and are not permitted to use your personal data for purposes other than those regulated by us. When you make a booking on a business partners’ website, please also take the time to read their privacy statement if you want to understand how they may process your personal data.
If you use a credit card to make a booking, we need to share the specific details of the booking with the payment service provider and the financial institution responsible for processing the payment.
We may need to disclose personal information to competent authorities or law enforcement agencies if required to do so by law or if we are under a legal obligation to do so for the prevention, detection, or prosecution of crime or fraud, or as otherwise required by law. In addition, we may need to disclose personal information to competent authorities to protect and defend our rights or the rights of our business partners.
We will never sell or rent your data to anyone else.
What security requirements does SailEstonia use to securely store your personal data?
SailEstonia controls the processing of personal data as described in this privacy statement.
We never print your personal information or store it offline. Everything is encrypted on our servers and only a limited number of people have access to this data. We use appropriate business systems and procedures to protect and store the personal data you provide to us.
We also use security procedures as well as technical and physical restrictions to access and use the personal data of our servers. Only authorised employees have access to personal data during their work.
How can you verify the data you give to the SailEstonia site?
You can request an overview of your personal data by writing to firstname.lastname@example.org. You can always notify us of any changes to your personal data or ask us to correct any personal data we hold, or you can make such changes yourself through your personal account.
In most cases, you can ask us to delete, block or restrict the processing of personal data we hold about you.
How does SailEstonia interact with other parties?
We offer our partners an online system where we store all the information and publish only as much as is necessary for your sea voyage. We will retain your personal information for as long as we deem it necessary to enable you to use our services, provide services to you (including compliance with applicable laws, resolution of disputes with parties, and everything necessary for us to conduct our business). All personal data we hold is subject to this privacy statement. If you have any questions about the specific retention period of certain types of personal data, please contact us at email@example.com.